At Medserv, we build strong partnerships with healthcare providers to deliver exceptional management support and strategic guidance.
is to positively impact the lives of healthcare providers and their patients by saving time and providing better experiences with intelligent administration.
Patient Registration and Verification
Practice Management
Complete Handling of Claims
Clinician Registration and Verification
It ensures:
There is coverage for treatments
That billing issues and delays in payments are minimised
Enhanced administrative efficiency
We accurately collect and verify patient and insurance details, helping your practice prevent claim issues and improve billing efficiency.
Ensure that patients have the necessary coverage for treatments, reducing the risk of denied claims.
Minimise costs associated with claim rejections and administrative errors.
Streamline administrative processes, allowing your
staff to
focus on patient care rather than
administrative tasks.
Provide a smoother, more efficient experience for
patients by
ensuring their insurance information
is
accurate and up to date.
Over
providers
More than
claims billed annually
Operating In
hospitals
You can outsource your secretarial support to Medserv as well.
Scale secretarial support according to demand, accommodating peak times, seasonal variations, or growth of your hospital.
Efficiently handle scheduling, billing, and patient records.
Ensure adherence to healthcare regulations and compliance requirements with knowledgeable staff.
Empower your practice to grow through smarter management, enhanced productivity, and a focus on quality patient care.
Access skilled professionals with expertise in medical administrative tasks.
At Medserv, we also provide a complete handling of claims, including:
Ensuring that all necessary signatures are obtained accurately and efficiently.
Streamlining the process of creating and submitting claims.
Identifying underpaid claims or uncollected revenue and managing the reconciliation process.
(e.g. efficiently handling the subset of Radiology claims to ensure accurate capture, processing and payment)
We manage all communication with insurers on behalf of consultants, addressing any questions or concerns that arise during the registration process.
We manage all communication with insurers on behalf of consultants, addressing any questions or concerns that arise during the registration process.
We keep consultants informed about the status of their registration, providing regular updates and ensuring transparency throughout the process.
We understand that insurer registration can be challenging, with each insurer having its own unique process and set of forms. Here is our solution:
After registration, we also assist with billing management for Hospital employed Consultants. Some of the services we provide are:
As a Medserv client, you benefit from expert support to ensure accurate and compliant coding. Our experienced team helps confirm the appropriate codes for every service billed.
We ensure your billing is compliant with the Schedules of Benefits from various Private Health Insurance Providers, minimising errors and speeding up the claim process.
Tailored group billing support to keep your practice running smoothly from formation to daily operations.
When you are setting up a group, there are many questions and decisions to be made. We have assisted many groups from formation stage and can help you make the best choices for your group in order to make your billing process run smoothly.
When you are operating as a group you want to ensure that all monies end up in the correct bank accounts. This can become complicated if you have to deal with both practice income and individual income. We have assisted groups in all of these areas and our custom systems are designed to deal with all possible scenarios.
Our reporting system is second to none. You can see in real time where you are in relation to your billing levels.
Within group structures, issues can arise with consultants charging different prices depending on the insurance company. We will set up the pricing structure for each individual consultant on our system. This reduces issues with various insurers and ensures swift payment for procedures that are carried out.
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