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Hospital and Clinic Management Services

At Medserv, we build strong partnerships with healthcare providers to deliver exceptional management support and strategic guidance.

  • Collaborative Approach: We work closely with your team to understand your goals and operational needs.
  • Tailored Workshops: Customised sessions help identify opportunities for improvement and align strategies with your objectives.
  • Strategic Guidance: Gain access to expert advice shaped by over 20 years of healthcare industry experience.
  • Trusted Partnership: We’re dedicated to supporting your long-term success through consistent communication and reliable service.
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OUR MISSION

is to positively impact the lives of healthcare providers and their patients by saving time and providing better experiences with intelligent administration.

This is how we can help!

Patient Registration and Verification

Practice Management

Complete Handling of Claims

Clinician Registration and Verification

Patient Registration and Verification

It ensures:

  • There is coverage for treatments
  • That billing issues and delays in payments are minimised
  • Enhanced administrative efficiency

We accurately collect and verify patient and insurance details, helping your practice prevent claim issues and improve billing efficiency.

What is the benefit?

Accurate Coverage Verification

Ensure that patients have the necessary coverage for treatments, reducing the risk of denied claims.

Reduce Costs

Minimise costs associated with claim rejections and administrative errors.

Streamlined Administration

Streamline administrative processes, allowing your staff to focus on patient care rather than administrative tasks.

Improve Patient Experience

Provide a smoother, more efficient experience forpatients by ensuring their insurance information is accurate and up to date.

Over

5,000

providers

More than

1BN

claims billed annually

Operating In

500+

hospitals

Practice Management

You can outsource your secretarial support to Medserv as well.

Adjustable Workforce

Scale secretarial support according to demand, accommodating peak times, seasonal variations, or growth of your hospital.

Streamlined Processes

Efficiently handle scheduling, billing, and patient records.

Compliance and Regulations

Ensure adherence to healthcare regulations and compliance requirements with knowledgeable staff.

Promote Practice Growth

Empower your practice to grow through smarter management, enhanced productivity, and a focus on quality patient care.

Professional Services

Access skilled professionals with expertise in medical administrative tasks.

Practice Management

Complete Handling of Claims

At Medserv, we also provide a complete handling of claims, including:

Handle Claim

Patient claim form signature capture

Ensuring that all necessary signatures are obtained accurately and efficiently.

Claim Generation

Streamlining the process of creating and submitting claims.

Revenue Reconciliation

Identifying underpaid claims or uncollected revenue and managing the reconciliation process.

Management of High-Volume Claims

(e.g. efficiently handling the subset of Radiology claims to ensure accurate capture, processing and payment)

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Assistance with Registration

We manage all communication with insurers on behalf of consultants, addressing any questions or concerns that arise during the registration process.

Handling Communication

We manage all communication with insurers on behalf of consultants, addressing any questions or concerns that arise during the registration process.

Process Updates

We keep consultants informed about the status of their registration, providing regular updates and ensuring transparency throughout the process.

Clinician Registration and Verification

We understand that insurer registration can be challenging, with each insurer having its own unique process and set of forms. Here is our solution:

After registration, we also assist with billing management for Hospital employed Consultants. Some of the services we provide are:

Simplified Coding Process

As a Medserv client, you benefit from expert support to ensure accurate and compliant coding. Our experienced team helps confirm the appropriate codes for every service billed.

Schedule of Benefits

We ensure your billing is compliant with the Schedules of Benefits from various Private Health Insurance Providers, minimising errors and speeding up the claim process.

Registration

Looking to learn more about Medserv?

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