We are committed to building strong partnerships with our clients, ensuring the highest standards of service through close collaboration. By conducting tailored workshops, we gain a clear understanding of your objectives and offer strategic guidance, leveraging over two decades of industry insight and experience.
is to positively impact the lives of healthcare providers and their patients by saving time and providing better experiences with intelligent administration.
Patient Registration and Verification
Practice Management
Complete Handling of Claims
Clinician Registration and Verification
It ensures:
There is coverage for treatments
That billing issues and delays in payments are minimised
Enhanced administrative efficiency
We can assist with precise collection of patient data, including demographic and insurance information, and verify insurance eligibility and benefits. Verifying patients’ details, especially their insurance, is highly beneficial.
Ensure that patients have the necessary coverage for treatments, reducing the risk of denied claims.
Minimise costs associated with claim rejections and administrative errors.
Streamline administrative processes, allowing your
staff to
focus on patient care rather than
administrative tasks.
Provide a smoother, more efficient experience for
patients by
ensuring their insurance information
is
accurate and up to date.
You can outsource your secretarial support to Medserv as well.
Scale secretarial support according to demand, accommodating peak times, seasonal variations, or growth of your hospital.
Efficiently handle scheduling, billing, and patient records.
Ensure adherence to healthcare regulations and compliance requirements with knowledgeable staff.
Eliminate the need for office space, equipment, and utilities required for on-site secretarial staff.
Access skilled professionals with expertise in medical administrative tasks.
At Medserv, we also provide a complete handling of claims, including:
Ensuring that all necessary signatures are obtained accurately and efficiently.
Streamlining the process of creating and submitting claims.
Identifying underpaid claims or uncollected revenue and managing the reconciliation process.
(e.g. efficiently handling the subset of Radiology claims to ensure accurate capture, processing and payment)
We manage all communication with insurers on behalf of consultants, addressing any questions or concerns that arise during the registration process.
We manage all communication with insurers on behalf of consultants, addressing any questions or concerns that arise during the registration process.
We keep consultants informed about the status of their registration, providing regular updates and ensuring transparency throughout the process.
We understand that insurer registration can be challenging, with each insurer having its own unique process and set of forms. Here is our solution:
After registration, we also assist with billing management for Hospital employed Consultants. Some of the services we provide are:
As a Medserv client, you have access to our Code Search function on our website to confirm the relevant code. Our experienced team can also help confirm the appropriate code to be billed.
We ensure your billing is compliant with the Schedules of Benefits from various Private Health Insurance Providers, minimising errors and speeding up the claim process.
Looking to learn more about Medserv?
Connect with us